Terms & Conditions for CloudRevive

Last updated: 28, Jul, 2024

1. Introduction

Welcome to CloudRevive. These Terms & Conditions (“Terms”) govern your use of our website (https://cloudrevive.com) and our AWS cost reduction tool (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

2. AWS Marketplace Integration

2.1. Our Service is listed on AWS Marketplace as a single AMI listing with CloudFormation deployment.

2.2. By subscribing to our Service, you agree to the AWS Marketplace Terms of Service in addition to these Terms.

2.3. Billing for the Service is handled entirely through AWS Marketplace on an hourly basis.

3. Free Trial

3.1. We offer a free trial through AWS Marketplace. The duration and terms of the free trial are as specified in our AWS Marketplace listing.

3.2. At the end of the free trial, you will automatically be billed at the standard rate unless you cancel the Service.

4. Service Deployment

4.1. The Service is deployed using AWS CloudFormation, which creates:

  • An EC2 instance running the CloudRevive agent service
  • An IAM Role and IAM Policy

4.2. You agree to the creation of these AWS resources in your account.

5. AWS Account Access

5.1. The IAM Role and Policy created grant read-only access (Describe* or List*) to various AWS resources in your account.

5.2. This access is used solely for generating AWS cost reports and providing our cost reduction services.

5.3. You represent and warrant that you have the authority to grant such access.

6. Use of Service

6.1. You must be at least 18 years old and have the authority to bind your organization to these Terms.

6.2. You are responsible for all activities that occur under your AWS account in relation to our Service.

2.3. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

7. Payment and Subscription

7.1. All payments are processed through AWS Marketplace.

7.2. You agree to pay all fees associated with your use of the Service as billed by AWS.

7.3. Our pricing is on an hourly basis, as specified in our AWS Marketplace listing.

8. Refund Policy

8.1. Refunds are subject to the AWS Marketplace refund policy.

8.2. For issues with the Service, please contact our support team at hello@cloudrevive.com.

9. Intellectual Property

9.1. The Service and its original content, features, and functionality are owned by CloudRevive and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

10. Limitation of Liability

10.1. CloudRevive shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11. Termination

11.1. You may terminate the Service at any time through your AWS Marketplace console.

11.2. We may suspend or terminate your access to the Service if you violate these Terms or if required by AWS Marketplace policies.

11.3. Upon termination, the CloudRevive resources deployed in your AWS account will be removed, but you are responsible for any data cleanup or additional resource removal.

12. Data Handling and Security

12.1. We only access and process the data necessary to provide our cost reduction services.

12.2. We implement appropriate technical and organizational measures to secure your data.

12.3. We do not sell or share your data with third parties.

13. Service Level Agreement (SLA)

13.1. We strive to maintain 99.9% uptime for our Service.

13.2. In the event of Service disruption, we will work diligently to restore functionality as quickly as possible.

13.3. Support response times and any compensation for extended Service disruptions are outlined in our AWS Marketplace listing.

14. Updates and Maintenance

14.1. We may perform updates and maintenance on the Service periodically.

14.2. We will strive to minimize any disruptions and provide advance notice for any scheduled maintenance.

15. Changes to Terms

15.1. We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.

16. Governing Law

16.1. These Terms shall be governed and construed in accordance with the laws of Israel, without regard to its conflict of law provisions.

17. Contact Us

If you have any questions about these Terms, please contact us at hello@cloudrevive.com.